Arvind Krishna says the key to unlocking returns on AI is less about technology alone than a wholesale shift in the way companies approach their workflows.

Increasingly, companies face a significant dilemma when trying to transform to the quickly evolving new operating models for services. Companies buying services delivered in the new models encounter ...

Pharma is entering a period of structural change in how innovation is converted into patient impact. Commercial models that were highly effective for decades built around scale, promotion, and ...

Leaders, revising their five-year plans every quarter, are constantly seeking ways to reinvent their companies and stay ahead of the pack, given competitors of varying capabilities and scale and ...